tupai SportsbookQRIS, e-wallet, mobile banking, local payment & online payment Virtual Account Banking

We at tupai operate a live-sports and live-dealer platform serving users where local law permits. Open an account, complete KYC verification, deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, and begin browsing match schedules, live-dealer tables, and slot games.

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At a glance

tupai platform overview

What we provide

  • Sports markets Football, badminton, MotoGP, tennis
  • Live dealers Blackjack, roulette, baccarat, Dragon Tiger
  • Slot games Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger
  • Payment rails DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
tupai payment methods dashboard showing DANA OVO GoPay QRIS integration
Payment methods and service features
Core advantages

Why account holders pick tupai

Mobile user and Brand
New user for Main, Secure use and
user

tupai security & verification

We take account safety seriously. Our verification process protects both your funds and your identity. When you join tupai, we ask for standard details to confirm your account. This step happens once, and it unlocks full access to deposits, withdrawals, and live games. We store your information securely…

  • Account verification We confirm your identity through standard documentation checks before your first withdrawal.
  • Payment security Our platform encrypts all transactions. We work with major Indonesian banks and e-wallet providers.
  • Deposit protection We reconcile every deposit automatically. Your tupai balance reflects your actual funds in real time.
  • Withdrawal safeguards We verify withdrawal requests to prevent fraud. Standard processing windows apply to all methods.
6 sports
Football, badminton, MotoGP, tennis, esports, other
10 payments
E-wallets and bank virtual accounts
50+ games
Slot, live dealer, and pool games
English
Support and interface
01

Multi-method deposits

DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking / local payment / online payment / e-wallet virtual accounts — choose what suits your banking…

02

Live football coverage

Liga 1, Piala Indonesia, Champions League, and Premier League schedules updated daily with market notes and streaming context.

03

Mobile-first interface

Responsive design works on Android, iOS, and desktop browsers — built for low-bandwidth connections and quick access.

04

English support channels

Help desk and FAQ accessible during standard business hours; email and live-chat contact options listed on every page.

Payment & withdrawal

tupai payment options

We at tupai support e-wallets and virtual-account transfers. Deposits process quickly once your account is verified. Withdrawals enter a review queue and settle within the stated window for each method.

DANA

E-wallet linked to bank or phone number.

subject to verification
OVO

Mobile wallet for daily transactions and top-ups.

subject to verification
GoPay

Ride-app wallet with integrated banking features.

subject to verification
ShopeePay

E-commerce wallet with cashback and rewards.

subject to verification
QRIS

Unified QR-code standard; scan and pay instantly.

subject to verification
Bank Transfer

BCA, Mandiri, BRI, BNI virtual-account numbers.

subject to verification

Withdrawal review process

Once you request a withdrawal, our system verifies the transaction against your account history and funding source. The review window varies by…

Getting started

Quick Start with tupai

Registration and first login take a few minutes. Here's the flow we recommend for new account holders.

01

Open an account

Provide email address, create password, and verify your phone number via SMS or call — takes subject to verification.

02

Complete KYC

Upload national ID and a recent photo for identity verification — typically reviewed within subject to verification during business hours.

03

Deposit funds

Choose DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account — deposit settles in subject to verification.

04

Browse and play

Log in on your phone or browser, read the game rules, and start browsing Liga 1 schedules or live-dealer tables.

Safety and compliance

Security and Trust at tupai

SSL encryption

All traffic between your device and our servers is encrypted. Your payment details and personal information are protected in transit.

Account verification

KYC verification confirms your identity before deposits are allowed. We cross-check documents against national ID databases during signup.

Transaction audit

Every deposit, withdrawal, and game session is logged. You can review your transaction history in your account dashboard at any time.

Jurisdiction notice

Our service is available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited.

Two-factor authentication

Protect your account with optional two-factor authentication via email or SMS to prevent unauthorized access.

Multilingual support

Help desk communicates in English and Indonesian. Contact us via email or live chat with account or payment questions.

Platform highlights

Why choose tupai

Fast payouts

Our withdrawal review process prioritizes speed. Most requests settle within subject to verification depending on the payment method you choose.

Football focus

We centre on Liga 1, Piala Indonesia, Champions League, and Premier League. Match schedules, injury updates, and betting guides are refreshed daily.

Mobile app

Native and web apps for Android and iOS. Load times are optimized for 3G, 4G, and 5G networks across Indonesia.

500+ slots

Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and many more. New titles added each month.

Live casino

Live dealers for blackjack, roulette, baccarat, and Dragon Tiger. Multi-camera studios with English-speaking hosts.

Local payments

DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking / local payment / online payment / e-wallet bank transfers — every major Indonesian rail supported.

Feature matrix

tupai compared

We at tupai prioritize payment speed, live-football coverage, and account security. Here's how our feature set stacks up.

Feature tupai Competing platform
E-wallet deposits (DANA, e-wallet, mobile banking) available
Liga 1 live updates multi-camera
local payment and bank virtual accounts available
Multilingual English support customer support
SSL encryption international standard
KYC verification full KYC
Live-dealer tables multi-camera
Limited-time offers

Current promotions

We at tupai refresh promotional offers seasonally. Check the terms for any play-through requirements or account preferences.

New-Account Welcome Bonus
First deposit match — terms apply. Valid until end of current calendar month.
Weekly Cashback on Slots
Percentage rebate on losing spins — minimum qualifying spend applies. Runs Monday to Sunday.
Liga 1 Match Bonus
Enhanced odds or free-bet credit on selected Liga 1 weekend fixtures. Limited to new deposits.
Loyalty Tier Rewards
Accumulate points on deposits and bets. Redeem for free spins, bonus credits, or exclusive tournament access.

tupai payment pathways

Slots
Many slot titles available
Help
English support during business hours
Live
Live dealer tables open
Mobile
Optimised for Android and iOS
Common questions

FAQ – tupai basics

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KYC verification requires a clear colour photocopy or digital scan of your national identity card (KTP, SIM, or passport). We also need a recent photograph of you holding your ID card — the photo should show your face clearly and the document legibly. Once you upload both, our review team checks the details within subject to verification during business hours. If the submission is incomplete or unclear, we send a request for re-submission via your account notification panel.

Withdrawal requests enter a review queue once submitted. The review window depends on the payment method: e-wallets like DANA, e-wallet, and mobile banking typically settle within subject to verification; local payment transfers settle within subject to verification; bank virtual accounts (online payment, e-wallet, mobile banking, local payment) settle within subject to verification. Our system verifies the transaction against your account history and funding source before final settlement. If your request is flagged for additional review, we send a notification with next steps.

RTP stands for Return to Player — a percentage reflecting the average payout a slot game returns to players over a very large number of spins. For example, a slot with returns our welcome offer for every our welcome offer wagered across thousands of sessions. Each game on tupai displays its RTP in the rules tab. Individual sessions can vary widely from the RTP average; short-term results do not predict long-term payout. RTP is calculated by independent testing labs and is part of the game provider's certified software.

Our weekly cashback promotion rewards slot-game play with a percentage rebate on net losses within a calendar week (Monday through Sunday). Eligibility requires a minimum deposit in the current week and a minimum number of qualifying spins. The cashback amount is calculated at week's end and credited directly to your account by Monday morning. You can use the credit to play additional slots or withdraw it subject to our withdrawal review process. Check the promotions page each week for current percentage rates and qualifying thresholds.

Within your tupai account dashboard, you can update your email address, phone number, and password at any time. You can also enable two-factor authentication for added security, review your complete transaction history, and download statements. Additional controls include setting your preferred language (English or Indonesian) and managing notification preferences. If you need to reset your password, use the "Forgot password" link on the login page — a recovery email is sent within minutes to the address on file.

We at tupai provide email support during standard business hours (Monday to Friday, 9 AM to 6 PM Indonesia time). Email queries typically receive a reply within 4 to 8 hours on business days. For urgent account or payment issues, use the live-chat feature on the platform — an agent responds within subject to verification during peak hours. For questions outside business hours, email is the best option; we will respond when support comes back online. The FAQ and account dashboard contain answers to most common questions.

During registration, you provide your email address, create a secure password, and verify your mobile phone number via SMS or call. Next, you enter your full legal name, date of birth, and national ID number. At this stage your account is pending — you cannot deposit until KYC verification is complete. The KYC step requires uploading a clear scan of your national ID and a photo of yourself holding the ID. Once verified, your account is activated and you can proceed with deposit and game play. All data is encrypted and stored per our privacy policy.

Minimum deposit amounts vary by payment method: e-wallets (online payment, e-wallet, mobile banking, local payment) have a minimum of our welcome offer; online payment transfers have a minimum of our welcome offer; bank virtual accounts have a minimum of our welcome offer. Maximum single-account preferences range from our welcome offerillion to our welcome offerillion depending on your verification level and the payment method chosen. Once your account reaches verified status, higher maximums become available. Check the deposit page in your account for the exact limits applicable to your chosen payment method.

Live-dealer tables feature a real person hosting from a studio — you see them via video stream and interact in real time. Games include blackjack, roulette, baccarat, and Dragon Tiger. Slots, by contrast, are automated software games where you press spin and the outcome is determined instantly by a certified random-number generator. Live tables offer a social element and transparent dealing; slots offer faster round times and higher game variety. Both are available on tupai; you choose based on your preference and play style. Minimum bet sizes differ between table and slot games.

As you deposit and wager on tupai, you earn loyalty points. Every our welcome offer wagered earns 1 point. Points accumulate toward tier milestones — Bronze, Silver, Gold, and Platinum. Each tier unlocks perks such as free spins, bonus credits, reduced withdrawal review times, and invitations to exclusive tournaments. Your tier status resets annually at the start of the calendar year, allowing all players to compete fairly. You can view your current points and tier status in the loyalty section of your account dashboard. Redeem points for rewards via the same dashboard.

We at tupai encrypt all account data in transit using SSL and at rest in secure databases. Your personal information (name, ID number, contact details) is stored separately from financial records and is accessible only to authorized staff. We do not sell or share your data with third parties except as required by law or with payment processors needed to settle your transactions. You can request a copy of your data or request deletion under applicable privacy regulations. Our full data-handling practices are outlined in the privacy policy linked at the foot of every page.

Send emails to our support team at the email address listed on the contact page. Include your account email address and a clear description of your issue. For payment or withdrawal questions, provide the date and payment method you used. For account or login issues, describe what error you received. We aim to respond within 4 to 8 hours on business days. For faster help on urgent matters, use the live-chat feature in your account dashboard — an agent will assist within subject to verification during peak hours. Check the FAQ first; many common questions are answered there.
Detailed guide

Detailed information about tupai

Service area

tupai across Indonesia

We at tupai serve users in supported Indonesian cities and regions where online sports and gaming entertainment platforms are permitted by local law. From Medan in the north to Bali in the east, our payment infrastructure supports rapid deposits and withdrawals through regional e-wallets and bank networks. DANA…

Jakarta Surabaya Bandung Medan Semarang Yogyakarta