tupai Casino & Sportsbook Service Notice

tupai is an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. We do not offer tupai in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of tupai comply with the laws of their own jurisdiction.

This legal notice sets out our commitments regarding service availability, account eligibility, user responsibility, and data protection. We at tupai operate transparently — we do not claim to be licensed in any specific country, nor do we misrepresent the legal status of our service in your region. Access to tupai is subject to local law and your personal compliance with that law.

If you have questions about the legal status of tupai in your jurisdiction, contact your local gaming regulator or consult a legal professional. We can also answer questions about how tupai operates, but we cannot provide legal advice about your specific situation.

Service availability and jurisdiction restrictions

We at tupai make our services available only where applicable law permits. We do not offer tupai in jurisdictions where online wagering, gaming, or betting is prohibited by law. Our service area is defined by legal availability, not by our preference or marketing reach.

If you are accessing tupai from a jurisdiction where our service is not legally available, you are doing so at your own risk and in violation of local law. We are not responsible for any legal consequences you may face. You alone are responsible for verifying whether tupai is available and legal in your jurisdiction before opening an account.

tupai is accessed via an Android app, iOS browser, or desktop browser. Availability may vary depending on your network, device, or location. Some regions or networks may block access to our platform for legal or technical reasons. If you cannot access tupai, it may indicate that the service is not available in your jurisdiction.

Account eligibility on tupai

To open an account on tupai, you must be of legal age in your jurisdiction and a resident of a supported region. You must also comply with all local laws governing gaming and online transactions. We do not verify your compliance with local law — that responsibility is yours.

When you open an account on tupai, you represent that you are of legal age and that your use of tupai is legal in your jurisdiction. If you provide false information or violate local law, we may suspend or close your account. Any remaining balance will be returned to your registered payment method within standard processing windows.

tupai accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). All payment methods are subject to local banking and money-transmission regulations. If your payment method is unavailable or blocked, it may indicate that tupai is not available in your jurisdiction or that local regulations restrict transactions.

Data protection and privacy on tupai

We at tupai protect your personal data according to our privacy policy. We encrypt your data in transit and at rest. We do not share your information with third parties except as required by law or to process payments.

You can review our full privacy policy in your tupai account or on our website. We comply with Indonesian data-protection regulations and maintain strict access controls over your information. If you have questions about how we handle your data, contact our support team or request a copy of your data at any time.

Service availability

tupai is available only where local law permits. Users are responsible for legal compliance in their jurisdiction.

Account eligibility

You must be of legal age and a resident of a supported region. You must also comply with all local laws.

Payment methods

tupai accepts e-wallets, mobile banking, and bank transfers subject to local banking regulations.

Data protection

We encrypt your data and comply with Indonesian data-protection regulations.

No licensing claims or regulatory misrepresentation

We at tupai do not claim to be licensed in any specific country or jurisdiction. We do not hold licenses from gambling regulators in Indonesia, Europe, or any other region unless explicitly stated on our website or in a formal regulatory document. If we claim to hold a license, we provide a license number and verification link.

tupai is not regulated by the Indonesian government, the European Commission, or any other national gambling regulator (unless specifically licensed in your jurisdiction). If you are unsure about our regulatory status in your region, contact your local gaming regulator for clarification.

We do not use phrases like "officially licensed in Indonesia," "approved by Indonesian authorities," or "regulated gaming platform" unless we hold a formal license. We operate as a commercial gaming service available where local law permits, but we do not misrepresent our legal standing.

Game integrity and fair play on tupai

tupai uses certified random-number generators for slot games. Live-dealer tables are broadcast from licensed studios with professional dealers. Football markets and esports outcomes are based on official results. We publish game rules clearly in your account.

We undertake to operate our games fairly and transparently. If you have questions about game outcomes or settlement, contact our support team. We can explain how each game works and provide details about your transactions.

Contact for legal and compliance inquiries

If you have legal questions about tupai, our compliance status, or whether we operate legally in your jurisdiction, contact our support team. We respond in English and provide clear, direct information about our operations.

For questions about data protection, your privacy rights, or how we handle your information, you can also contact us directly. We process data-access requests and can provide a copy of your information or explain how we use it.

tupai operates in supported regions across Indonesia and select international jurisdictions. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another supported area, tupai may be available to you subject to local law. Verify your eligibility before opening an account. Our support team can clarify whether tupai is accessible in your location.

Disclaimer and liability limitations

tupai is provided "as is" without guarantees or warranties. We are not liable for technical failures, network outages, or service interruptions beyond our control. We are also not liable for losses arising from your violation of local law or our terms of use.

By accessing tupai, you acknowledge that you have read this legal notice and understand that our service is available only where local law permits. You further acknowledge that you are responsible for verifying that access and use comply with your jurisdiction's law. Your use of tupai constitutes acceptance of these terms and this legal notice.